Shipping policy

FOR ALL LOCAL ORDERS:

We provide free shipping on all orders in Romania

Please allow 12-16 days for custom orders to be finished and ready to send.

FOR INTERNATIONAL ORDERS: *shipping payment option not yet available on site, you must contact us at natelierdeproductie@gmail.com for international orders

Shipping will be calculated at checkout. We include the cost of taxes and duties with shipping at checkout, so you won’t need to pay any additional fees later on.

We also give you the option to just pay shipping up front, but you will be responsible to instead pay any duties and taxes directly to our carrier to release your order from customs. Should you choose this option and refuse your package, we will charge a 50% restocking fee.

Order Processing
All orders placed Monday-Friday (excluding holidays) before 3PM  will begin processing that day and ship with in 48 hours for in stock items, pending item availability and credit card verification. Orders placed after 3PM  will begin processing the next business day. Orders placed on Friday after 3PM will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.